Delivery & Requests

Shipping & Delivery

We strictly use Posti as our trusted shipping provider to ensure your plants arrive safely.

Best Value
Small Parcel Delivery Small Parcel 2–5 Business Days

Delivered directly to your door (mailbox). The most economical choice for smaller items.

Postal Parcel Delivery Postal Parcel 1–3 Business Days

Delivered to your chosen Posti pickup point or parcel locker. Fast and trackable.

Home Delivery Home Delivery 1–3 Business Days

Premium courier service. Delivered directly to your hands for maximum convenience.

Our Packaging Process

Fixed with cup
1. Fixed with Cup

We secure the contents of the mossarium with a sturdy cardboard cup. Please remove this immediately upon receiving your package.

Protective layers
2. Protective Layers

We use high-quality bubble wrap for thermal insulation and hard paper filler to prevent any movement inside the box.

Heat pack
3. Winter Protection

In freezing temperatures, we automatically include long-lasting heat packs to ensure your plant stays warm and cozy.

Safe Delivery Guarantee

We know you might be worried about shipping live plants. That's why we carefully package every order and include beneficial microorganisms to keep the ecosystem stable during transit.

But if all else fails? We promise to send you a fresh Replacement Kit for free.

You don't have to return the old one. You literally cannot lose.

Something went wrong?

If your plant arrived damaged or perished within a few weeks, please contact us immediately.

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